Logging on problems

Sometimes the system doesnt seem to work when you login or doesn't bring you to your Dashboard or committtee screen.  Most often the cause for this is in your browser cache and the cache needs to be cleared for you to log in properly.  

To Clear the Cache follow the instructions for your browser:

 

Internet Explorer 8 and above

  1. From the Safety menu in the upper right, click Delete Browsing History... 
     
  2. Deselect Preserve Favorites website data, and select Temporary Internet filesCookies, and History
     
  3. Click Delete.

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Internet Explorer 7

  1. From the Tools menu in the upper right, select Internet Options
     
  2. Under "Browsing history", click Delete... .
     
  3. To delete your cache, click Delete files... .

    To delete your cookies, click Delete cookies... .

    To delete your history, click Delete history... .

  4. Click Close, and then click OK to exit.

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Firefox 3.5 and above for Windows

  1. From the Tools menu, select Clear Recent History... 
     
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything
     
  3. Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.

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Firefox 3 for Windows

  1. From the Tools menu, select Clear Recent History... , and then select the items you want to delete (e.g., Browsing & Download HistoryCacheCookies).
     
  2. Click Clear Recent History... .

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Chrome

  1. In the browser bar, enter: chrome://settings/clearBrowserData
  2. Select the items you want to clear (e.g., Clear browsing historyClear download historyEmpty the cacheDelete cookies and other site and plug-in data).

    You can choose the period of time for which you want to clear cached information from the Obliterate the following items from:drop-down menu. To clear your entire cache, select the beginning of time.

  3. Click Clear browsing data.

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Safari

  1. From the Safari menu, select Reset Safari... 
     
  2. From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.

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