Help and FAQs

If you can't find what you're looking for, please contact our support team here
We will contact you as soon as possible!

Committee Settings

• What are standing items?
• Can I only add standing items at the the beginning or the end of the meeting?
• What is the committee time zone?
• See all committee settings help

Dashboard, overview

• What is a dashboard?
• What items are listed on the dashboard and overview and how are they sorted?
• Can I see more than 3 items on the dashboard?
• See all dashboard help

Meetings, agendas, minutes, agenda items, etc.

• How do I delete a meeting?
• I can't enter the minutes of the meeting. The link is missing!
• How do I change the meeting date once I have created the agenda?
• I can no longer attach documents to a meeting or agenda item?
• See all meeting help

Tasks, action items

• What is a committee task?
• How do I delete a task?
• Can I create a task for someone else?
• See all tasks help

Messages

• What are messages? How can we use them?
• What is the difference between messages and comments?
• Can I still modify a message after I sent it?
• See all messages help

Comments

• What are comments? How can we use them?
• Can I still modify a comment after I post it?
• How do I delete a comment?
• See all comments help

Notes

• Can anyone view my notes?
• Can I see all my notes somewhere?
• See all notes help

Documents, file storage, etc.

• I can no longer upload new files to my committee. What is wrong?
• How much storage space do I have?
• Can I store different versions of the same document?
• See all documents help

Members, contacts, committee membership, etc.

• How do I add or delete a committee member?
• What is the difference between a member and a contact?
• What is a committee admin?
• What happens when I delete a member?
• See all people help

My other meetings

• What is 'my other meetings'?
• Can meeting participants see the online agenda and minutes?
• I can't attach documents to my other meetings. Do I need to pay for this?
• See all 'my other meetings' help

Account, billing, subscriptions, etc.

• Can I use MyCommittee for free?
• I don't have a credit card. Can I still upgrade?
• How does the billing work?
• See all account help

General

• Is our data safe and secure? Do you make backups?
• Can we run MyCommittee on our own servers?
• Do you provide phone support?
• See all general help